Whether you are a die hard online pokies player, or you work for one of the trusted and established online casino operators, it is likely that you are becoming aware of the increasing relevance of AI technology in online gambling.
It’s an industry that changes fast and often. Changes come from a regulatory point of view, as we saw in recent years with Australian online casinos. And they also come from new technologies as is the case with AI. Those old looking online poker and slots websites from not too long ago gave way to the modern era of online casinos.
Online casinos in Canada such as Jackpot City have developed technology that we would only dream about a few years ago. Players can now access their games from multiple devices and even play with live dealer.
From a promotions and marketing point of view, the industry has also transformed itself and most of the casinos (as is the case with online casinos in New Zealand) offer very generous welcome bonus promotions.
Spin Palace Casino, for example, offers $1,000 in match-up bonus for new players. But all these new developments in the gambling world, does it mean that players lost the taste for old school classic games? The answer seems to be a resounding no.
3-reel classic slots are more popular than ever. This is particularly popular in casinos such as All Slots.It’s their simplicity that captivates players. Not to mention the nostalgia for older players who have actually played them at land based casinos in their youth.
In an industry dominated by aggressive client acquisition strategies, it seems as if online casinos were on a race to offer the biggest possible bonuses to attract new players.
While this may be the case to a great extent, it is also true that the most legitimate casino operators make a great deal of effort to regulate themselves with the intention of running a sustainable long term business.
This drove Kindred Group to run their first ever digital conference. The event took place on the 21st of October, and due to obvious reasons that have to do with the Covid 19 situation, the event was held entirely online.
The conference was called Sustainable Gambling Conference. Several experts discussed potential uses of AI to improve the issue of Problem Gambling.
On this review we will break down the conference topics and the most important highlights.
Following you can watch the video presentations of experts and panels.
Expert: Göran Lindsjö
Expert: Dr Simon Planzer
Panel on AI for Good
How can the industry take advantage of future tech to ensure sustainable consumption:
Expert: Chris Eade
Applying Data Science to monitor Problem Gambling
Collaboration and tech – the stakes for sports betting integrity
Understanding and mitigation of product risks with academic-industry research collaboratives
The Online Gambling Self-Exclusion Puzzle
Match-fixing in Swedish football
AI for Anti-Money Laundering in Online Gambling
Tough Choices To Future-proof Remote Gambling
Sports Integrity – a betting industry perspective
Academics working collaboratively with the gambling industry
Digital training delivery – creating a more sustainable and responsible industry
Re-examining data to achieve innovation
Sustainable Gambling Conference Main Takeaways
- While AI can be helpful to intervene in problem gambling, online casino operators should remain aware that it is not an effective replacement for human interaction.
- There are currently limitations in the way AI is being used to tackle the issue of problem gambling.
- Online casino operators should educate their players about responsible gambling.
- Operators are already using AI for this purpose, but it should be disclosed more clearly, and insights should be shared within the industry.
- Kindred Group stated their commitment to continuously working towards a safer and more secure gaming environment for their customers.