Jackpot City Casino in Canada - Review [2021] – CAD$1,600 Bonus Offer

5 of 5 - Rating
5/5

Jackpot City is one of our top online casino picks. They offer $1,600 as a welcome bonus for new users. A great selection of Online Slots (Pokies), Table Games, and Live Games. It is powered by Microgaming and Evolution Gaming.

Great Bonus CAD$1,600 Welcome Bonus

Jackpot City Highlights

Jackpot City started operating in 1998. Since then it has become one of the most popular online casinos on the internet.

It has a Vegas-rich theme that makes you feel like you are in Las Vegas.

It has one of the biggest selections of Slots available online. You will find the classic 3 reel pokies as well as the theme-rich modern video slots. On this Jackpot City Casino review we go deep and tell you everything you need to know about this online casino.

Three Ways To Play At Jackpot City

Jackpot City Canada
Jackpot City Canada has hundreds of casino games and a juicy CAD$1,600 Welcome Bonus for new players. Read the full review to find out all the details.

Download Casino

You can download the online casino to your computer. If you do this you will get the most complete version of the casino.

Online No Download

If you don’t want the inconvenience of downloading software to your laptop or desktop, you can simply play online. You can use your regular browser while connected to the internet and you can have access to the same casino games and features.

Play on Your Mobile

Jackpot City has a mobile casino for those who want to play from their mobile devices. The mobile casino games are compatible with iPhones and Android mobiles.

You can play with iPhone, Samsung, Nokia, iPad or any other tablet device.

Hitman, Tomb Raider, Mega Moolah and Mermaids Millions are the popular mobile slots. These mobile online pokies are some of the favourites of JC players who like to play anytime, anywhere.

If you wish, you can download an app, but the browser version works very well too for the slot games.

Mobile App

mobile casinoYou can play with your mobile in your browser and everything works really well because they have cutting edge platform. You will have access to almost the exact same options as if you download the desktop version to your laptop or computer.

But if you like to play using the Jackpot City app, you can download the app to your mobile phone. When you use the app, the mobile casino gives you access to all the games and features, including the live dealer games and online pokies. The app is available in the Google Store for Android phones and in the Apple store for iPhones.

Bonus

casino bonus promotionThis is one of the highlights of JackpotCity. The welcome bonus is one of the largest in the industry, but JC also offers regular rewards for loyal players, VIP programmes, and free spins on many pokie games.

Welcome Bonus

Jackpot City Casino offers a welcome sign up bonus of up to CAD$1,600 in the form of a match-up bonus, split in 4 different deposits. Players from Canada can use CAD$ to deposit, play and withdraw.

The welcome bonus is very simple. They will match your first four deposits 100% up to $400 each. This means that if you deposit $1,600, they will match it with an extra $1,600 in total.

You must know the terms and conditions to withdraw winnings from the bonuses. They have playthrough requirements specific to each game.

Loyalty Rewards

Besides the welcome bonus, Jackpot City Casino has a loyalty programme that allows you to earn points every time you wager. You can exchange these points for real money that you can use to wager. For many frequent players, this is one of the highlights that make it the best online casino.

You can also get extra bonuses, free spins, and even tickets for cruises or vehicles.

As a loyal player you can also get weekly and weekend bonuses.

Can I Get Free Spins?

free spinsYou will also get 50 free spins when you create an account at Jackpot City Casino. You can play at Mega Moolah or Absolootly Mad. If you play these online pokies and you deposit at least CAD$1 you will get 80 extra free spins. Jackpot City Casino cares about their Canadian players and so they make an effort to reward you with free spins and other goodies.

Additional Bonus

At Jackpot City Casino you won’t just get the welcome bonus. They want to make sure that you stay happy in the long term, so they keep offering daily, weekly and monthly bonuses. 

Examples of these bonuses may be free spins, extra cash, and even tickets to 5 star trips, cruises and experiences. They will notify you via email when they are running a surprise match bonus promotion (a “match bonus” is when you deposit cash and the casino matches your deposit with their own cash.)

It’s one of the best deals that an online casino is running for Canadian players at the moment. Usually these match bonuses are for specific games that Jackpot City Casino staff is trying to promote. It’s a great opportunity for you to play with some of their own money and optimise your bankroll. 

VIP Programme

vip programmeAs a VIP player of JackpotCity Casino you will get preferential treatment with a personal host. You will enjoy banking benefits and other special rewards.

Once you play enough at Jackpot City Canada, a lot more bonus and promotions open up for you. You get treated a lot better than a regular player, and a VIP Host will be assigned to you who is available to assist you 24/7.

Progressive Pokies

play wheel of wishes at jackpotcityProgressive slots, or pokies, attract the most attention. Progressive slots offer millionaire jackpots on EVERY spin. This is one of the reasons that make JackpotCity online casino such a great option for Canadian players.

They do this by adding every spin of every player from every casino running on Microgaming. As you can imagine, the Jackpots grow very big and when someone wins… it is millionaire time.

At the time of writing this review, Jackpot City offers a Progressive Jackpot of more than $20M.

Some of the most popular progressive pokies are:

  • Wheel of Wishes
  • Major Millions
  • Mega Moolah
  • Treasure Nile

 

Top Quality Online Casino Games

As an online casino player in Canada, when you create an account at JackpotCity you get to enjoy first class casino games. The casino offers progressive jackpots, online pokies, roulette, blackjack, video poker, and live dealer games among many other options.

Microgaming is the software engine powering most of the real money casino games. And Evolution Gaming is the software they use to run the live dealer games.

Both Microgaming and Evolution Gaming are some of the top casino software providers. By choosing these software partners Jackpot City Casino ensures that they can deliver top quality games. Also, Microgaming regularly updates and expands their range of available games (including Pokies) and they instantly become accessible as a Jackpot City member.

Pokies

mega moolah and atlantean treasuresJackpot City is a great casino for fans of Slots. You will find all types of slots and pokies for real money here.

3 reel slots, 4 reel slots and modern 5 reel slots with all sorts of payline combinations. The modern 5 reel slots are video-based and they have fun and exciting themes with great graphics, animations and sounds.

Some of these themes are based in movies, and others are popular fantasy games that you may have heard of.

treasure nileSome of the most popular slots at Jackpot City (JC) are Mega Moolah, Gonzo’s Quest, Starburst and Jungle Jim.

JackpotCity online casino offers more popular video slots like Jurassic Park, Tomb Raider or Game of Thrones. These are only a few of the movie or tv-show inspired video pokies.

Slots and other casino games in Jackpot City are from the gaming software leader Microgaming. Microgaming is the top software provider for casino games. You can be sure an internet casino is exciting and safe to play when it’s powered by microgaming. 

major millionsOne of the highlights of microgaming casinos is that their jackpot pools run across every online casino that is using microgaming. This means that the jackpots are huge on Slots such as Thunderstruck or Mega Moolah.

For those just starting out, you can pay free slots using the free casino option. This will give you access to all slot games and other online casino games without wagering any real money. You can use this mode until you feel confident that you know and understand the rules.

Blackjack

blackjack liveJackpot City Canada offers all 40 variations of Blackjack that you can play online. The minimum wager is CAD$0.1.

You can play classic multi-hand double exposure version, Vegas single deck blackjack gold, triple 7s progressive, and even super fun 21. If you like Blackjack you’ll find your favourite version at Jackpot City.

Roulette

You can also play Roulette in many different versions. You can play american roulette, european, multi wheel roulette gold, and many more. The minimum wager to play roulette is CAD$0.1.

Video Poker

Poker is a game where skill matters. Video poker is a great way to play poker online. At Jackpot City Canada you will be able to play different types of poker such as aces and eights, deuces wild, aces and faces, and many other variations.

Tournaments

At Jackpot City you can play live tournaments. Some of the most popular tournaments are on specific Pokie games. But you can also play at poker, blackjack and roulette tournaments.

There are different types of entry level tournaments. If you just want to have some fun there are tournaments with an entry level fee of CAD$5. High roller tournaments have entry fees of up to CAD$25,000.

Are There Live Casino Games at JackpotCity?

Live casino games are great fun. You can stream the following games live at Jackpot City from your PC or mobile device:

  • Live Blackjack
  • Live Roulette
  • Live Baccarat
  • Live Monopoly
  • Live Poker
  • Deal Or No Deal
  • Side Bet City
  • Dream Catcher

real rouletteThese live casino games go beyond the average online gambling experience. You are actually competing against actual dealers in real time.

Evolution Gaming powers this live aspect of Jackpot City. As a player, you have access to live casino tournaments, game data, pay tables and player history.

The video streaming technology is cutting edge. Playing at a live casino makes you feel like you are actually there.

Live games are fun because you get the feeling that something is happening in real life. You get to see the wheel of the roulette spinning in real time, and with a real dealer operating it. 

Or if you are playing a card game, you get to see a real person operating as the dealer turning the cards. Additionally you can chat with other players who are participating in the same game.

More Live Casino Action

video pokerThere are only 5 real casinos in Canada. And at these times where we need to adjust our lifestyle according to the rules of social distancing, it may be more convenient and safe at times to play from home at an online casino instead of going to a land based casino.

However, many players feel that the online experience doesn’t quite compare with the real thing. Enter the world of Live Games.

With high quality video streaming and real human dealers, Jackpot City in Canada recreates the real experience as much as humanly possible. Being able to interact with the dealer and with the other players makes it even more realistic.

You can play poker, baccarat, roulette, and many other live games.

Table Games

baccaratBut Jackpot City also offers top quality table games. You can play Blackjack, Roulette, Baccarat, Online Bingo, Keno and Poker.

One of the great features of JC is that you can enjoy these table games live. (Yes, there is a live dealer and you can actually play these games in real time.)

What About New Table Game Arrivals?

Once you’ve been playing at JackpotCity for a while, you might start getting the feeling that the games that were so fun and exciting at the beginning, start to feel a little less thrilling.

The good thing is that Microgaming publishes new games regularly. So you will be able to play these new games to keep the excitement going.

For example, we’ll talk for a minute about The Fabulous Real Roulette Series. This is a roulette game that is meant to be played and feel as it is a live game. The thing is, a crazy amount of work has been put into pre-recording all potential results. This has been done with professional actors, sounds, and movie-like production.

Are the Banking Options Safe?

banking optionsJackpot City wants to make your life easy when it comes to depositing, withdrawing and all their banking options available for Canadian players.

You can deposit money with credit and debit cards such as Visa, Maestro and Mastercard.

You can use eWallets, such as NETELLER, InstaDebit or eCheck.

The waiting time to process withdrawals is quite short, usually, it takes 2 days.

VIP and high-roller players enjoy a shorter time to get their earnings.

Deposit Methods

There are different ways you can deposit money into your account. Let’s explore each one of them in detail.

Visa and Mastercard

Visa and Mastercard are the 2 most popular credit and debit cards. You can use either of them to deposit money into your Jackpot City account. Because they are so widespread, they are the most popular options for new players.

The only downside is that it takes 2 to 6 business days for the money to be credited in your account. So the waiting period is something you need to consider.

eWallets

eWallets are the best option because withdrawal requests only take between 1 and 2 days to get processed. You can use any of the popular eWallets such as Neteller, Skrill and Ukash. They are also a way for you to keep your banking information safe and private.

Wire Transfers

If you are used to wire transfers, you might want to consider this option. You can just wire your money to the online casino and it usually takes between 1 and 2 days to process. If you are sending a large amount of money though it may take longer.

Withdraw Methods

There are different ways you can withdraw money from Jackpot City and a few considerations that you should be aware of.

How Can I Withdraw Money?

There are less options available to withdraw money than there are to deposit. And you should know this beforehand so you have the right expectations.

For example, even though you are allowed to deposit money with Neosurf, InstantBanking or PaySafeCard, you are not able to withdraw with them.

Regarding Visa and Mastercard cards, you are able to withdraw up to the same amount that you deposited, but not a larger amount.

How Long Does It Take To Receive My Money?

This is one of Jackpot City Casino’s highlights. Payouts are very fast. They do depend on the payment method that you chose. In some cases you might get your payment in as little as 24 hours.

If you are a VIP member, you are allowed to request faster clearance.

Are There Any Withdraw Restrictions I Should Know About?

Like we already mentioned, you are only able to use Visa and Mastercard for withdrawals up to a certain amount, and some eWallets are only good to deposit.

You should contact their customer service team if you have any specific questions about a withdrawal option that you are not sure about.

Customer Support

As a Jackpot City Canada customer you have access to their 24/7 customer service team. They are very helpful and professional and have staff that speaks many languages. As a Canadian player you are able to choose your region so your support staff can help you better.

Jackpot City customer support is offered through live chat, email and telephone. The live chat is our recommended option.

Their multilingual support team is very professional and has excellent reviews, both through the live chat and the telephone.

Licensing

How do you know if you can trust an online casino?

The main thing to look for is the eCOGRA Seal of Approval. eCOGRA is an independent agency that audits online casinos to verify that they comply with certain rules and standards. You can think of eCOGRA as the ISO of online casinos.

The terms stands for eCommerce and Online Gaming Regulation and Assurance, and it is based in the UK.

Jackpot City is regularly audited by eCOGRA. One of the objectives of this audit is to verify that the games are fair and safe for the players. The last eCOGRA’s report shows that Jackpot City has an overall return to player (RTP) average of 96.8%. This is very high compared to other online casinos and it proves that they are not manipulating the outcome of the games in their favour.

Reputation

Jackpot City runs on the prestigious Microgaming platform and as we mentioned is audited by eCOGRA. 

This group of industry players have been around for more than 20 years and have a great reputation. Their casinos always honour withdrawals on time and provide a fair gaming experience.

Who Owns Jackpot City?

Belle Rock Entertainment is a gaming company that owns Jackpot City, Lucky Nugget and River Belle. Belle Rock Entertainment is based in Gibraltar and was founded in 2002. It has a clean reputation of providing high quality gambling websites that stick for the long haul.

Has JackpotCity Ever Been Caught Doing Something Illegal Or Fraudulent?

No. We did our research and we didn’t find anything illegal or fraudulent done by Jackpot City or their holding company Belle Rock Entertainment. To the best of our knowledge, they are a legitimate long standing operation.

Does The Customer Support Live To The Expectation?

Yes. We have an account at this online casino and we contacted their support team with random enquiries and they were fast and prompt to answer our questions. 

We prefer to use the live chat feature because it’s the most convenient and fast. You can also use the email or the phone if you prefer, and they are available 24/7 every day of the year.

Does Jackpot City Promotes Responsible Gambling?

Yes. Players are offered a menu of options if they believe that they have a problem with gambling.

You have the option to “self-exclude”, which will lock your account for a week, or for a 6 month period if you choose to. During this time you will not receive any promotional content from Jackpot City about their games.

If you suspect that you might have an issue with gambling but you are not quite sure, they also provide a self assessment test. This is a test with 20 questions where if you score any higher than 7 it means that you have a problem with gambling that needs to be addressed right away.

They also provide parents with information and advice to keep their accounts locked away from children. Underage gambling is under no circumstances allowed.

Playing in Canada

As a Canadian player, you can open an account in CAD. You can deposit money and withdraw from your local bank account, credit or debit card, or eWallet in CAD. Jackpot City also offers a french version for players of Canada who prefer to play using the french version of the casino.

Our Team Conclusion

One of the reasons we like Jackpot City Casino is the amount of games to choose from. They have over 300 online pokies and pretty much every possible online casino game that you can imagine.

Having said that, it’s not just the quantity but the high quality of the games that we feel so enthusiastic about.

It is not a secret that we are fans of Microgaming. Their games are awesome. They are safe. They have great progressive jackpots. And they keep publishing new games on a frequent basis. So the fact that Jackpot City chooses Microgaming as their software provider is a plus in our book.

When it comes to sending and receiving money, you can’t be too careful. Obviously this is an issue that needs to be looked at. We wouldn’t want our money to get stolen by a hacker or our personal data published online. Jackpot City uses Proc-Cyber to secure their financial transactions and to keep them safe from external fraud.

We also like that the interface is simple to use. There aren’t many distractions and it’s pretty easy to find what you are looking for.

JackpotCity online casino has first class customer support. Not only do they work hard to solve your problems, if you have any, but they also make sure their customers are happy by offering ongoing bonuses, free spins and rewards.

Their bonus structure is definitely one of our favourite features. The sign up match bonus is very generous. On top of that there’s ongoing bonuses, loyalty programmes and VIP programmes for high rollers.

Arguably the biggest disappointing issue with Jackpot City is the fact that they stopped taking customers from the United States since the 2006 Unlawful Internet Gambling Enforcement Act. They also stopped taking customers from Australia as a result of a piece of legislation introduced in that country.

In conclusion, Jackpot City is definitely a casino that we can confidently recommend. Their generous welcome bonus and loyalty rewards, wide range of games, quality of games, great customer support, secure and safe banking options, plus a bunch of other options make it a winner.

Continue reading more casino reviews from our team if you want to learn about more options.

Frequently Asked Questions

Is Jackpot City Casino Legit?

Jackpot City is a legitimate website. It has been around since 1998 and has a great reputation. It holds a gambling license from the Malta Gaming Authority and another one from the Canadian Kahnawake Gaming Commission.

Who owns Jackpot City?

Belle Rock Entertainment owns Jackpot City and it has been in the gaming industry since 2002.

How long does it take to withdraw money from Jackpot City?

It depends which withdrawal method you are using but in most cases it takes between 1 and 2 business days.

Can I play for free?

Yes, Jackpot City offers the ability to play any game for free. You can use this free option to learn any game before you play with real money.

What does this site do to ensure responsible gambling?

They provide a self exclusion option that you can use to lock yourself out of your account for a predetermined amount of time. During this time you won’t receive any promotional content from them.

They also provide a self assessment test that you can take if you suspect that you might have a problem.

How can I win?

These are games of chance, with the exception of poker which takes considerable skill. Even with games of chance there are strategies that you can apply to increase your chances of coming out a winner. Using the cash bonuses to optimise your bankroll can be an important part of your strategy.

What are Jackpot City sister casino websites?

Spin Casino, Lucky Nugget and Ruby Fortune are sister websites.