Jackpot City is one of our top online casino picks. They offer $1,600 as a welcome bonus for new users. A great selection of Online Slots (Pokies), Table Games, and Live Games. It is powered by Microgaming and Evolution Gaming.
Great Bonus $1,600 Welcome Bonus
Jackpot City NZ Pros
- Fantastic $1,600 Cash Bonus
- Microgaming Pokies
- Fun & Exciting Vegas Theme
- Multimillionaire Progessive Jackpots
- Great support
- Been around since 1998
- Progressive Jackpots
Jackpot City NZ Cons
- It doesn’t have Netent slots.
- Not available in Australia.
Jackpot City started operating in 1998. Since then it has become one of the most popular online casinos on the internet.
It has a Vegas-rich theme that makes you feel like you are in Las Vegas.
It has one of the biggest selections of Slots available online. You will find the classic 3 reel pokies as well as the theme-rich modern video slots. On this Jackpot City Casino review we go deep and tell you everything you need to know about this online casino.
Three Ways To Play At Jackpot City
You can download the online casino to your computer. If you do this you will get the most complete version of the casino.
Online No Download
If you don’t want the inconvenience of downloading software to your laptop or desktop, you can simply play online. You can use your regular browser while connected to the internet and you can have access to the same casino games and features.
Play on Your Mobile
Jackpot City has a mobile casino for those who want to play from their mobile devices. The mobile casino games are compatible with iPhones and Android mobiles.
You can play with iPhone, Samsung, Nokia, iPad or any other tablet device.
Hitman, Tomb Raider, Mega Moolah and Mermaids Millions are the popular mobile slots. These mobile online pokies are some of the favourites of JC players who like to play anytime, anywhere.
If you wish, you can download an app, but the browser version works very well too for the slot games.
You can play with your mobile in your browser and everything works really well because they have cutting edge platform. You will have access to almost the exact same options as if you download the desktop version to your laptop or computer.
But if you like to play using the Jackpot City app, you can download the app to your mobile phone. When you use the app, the mobile casino gives you access to all the games and features, including the live dealer games and online pokies. The app is available in the Google Store for Android phones and in the Apple store for iPhones.
This is one of the highlights of JackpotCity. The welcome bonus is one of the largest in the industry, but JC also offers regular rewards for loyal players, VIP programmes, and free spins on many pokie games.
Jackpot City Casino offers a welcome sign up bonus of up to $1,600 in the form of a match-up bonus, split in 4 different deposits. Players from New Zealand can use NZD$ to deposit, play and withdraw.
The welcome bonus is very simple. They will match your first four deposits 100% up to $400 each. This means that if you deposit $1,600, they will match it with an extra $1,600 in total.
You must know the terms and conditions to withdraw winnings from the bonuses. They have playthrough requirements specific to each game.
Besides the welcome bonus, Jackpot City Casino has a loyalty programme that allows you to earn points every time you wager. You can exchange these points for real money that you can use to wager. For many frequent players, this is one of the highlights that make it the best online casino.
You can also get extra bonuses, free spins, and even tickets for cruises or vehicles.
As a loyal player you can also get weekly and weekend bonuses.
Can I Get Free Spins?
You will also get 50 free spins when you create an account at Jackpot City Casino. You can play at Mega Moolah or Absolootly Mad. If you play these online pokies and you deposit at least NZD$1 you will get 80 extra free spins. Jackpot City Casino cares about their New Zealand players and so they make an effort to reward you with free spins and other goodies.
At Jackpot City Casino you won’t just get the welcome bonus. They want to make sure that you stay happy in the long term, so they keep offering daily, weekly and monthly bonuses.
Examples of these bonuses may be free spins, extra cash, and even tickets to 5 star trips, cruises and experiences. They will notify you via email when they are running a surprise match bonus promotion (a “match bonus” is when you deposit cash and the casino matches your deposit with their own cash.)
It’s one of the best deals that an online casino is running for New Zealand players at the moment. Usually these match bonuses are for specific games that Jackpot City Casino staff is trying to promote. It’s a great opportunity for you to play with some of their own money and optimise your bankroll.
As a VIP player of JackpotCity Casino you will get preferential treatment with a personal host. You will enjoy banking benefits and other special rewards.
Once you play enough at Jackpot City NZ, a lot more bonus and promotions open up for you. You get treated a lot better than a regular player, and a VIP Host will be assigned to you who is available to assist you 24/7.
Progressive slots, or pokies, attract the most attention. Progressive slots offer millionaire jackpots on EVERY spin. This is one of the reasons that make JackpotCity online casino such a great option for New Zealand players.
They do this by adding every spin of every player from every casino running on Microgaming. As you can imagine, the Jackpots grow very big and when someone wins… it is millionaire time.
At the time of writing this review, Jackpot City offers a Progressive Jackpot of more than $20M.
Some of the most popular progressive pokies are:
- Wheel of Wishes
- Major Millions
- Mega Moolah
- Treasure Nile
Top Quality Online Casino Games
As an online casino player in New Zealand, when you create an account at JackpotCity you get to enjoy first class casino games. The casino offers progressive jackpots, online pokies, roulette, blackjack, video poker, and live dealer games among many other options.
Microgaming is the software engine powering most of the real money casino games. And Evolution Gaming is the software they use to run the live dealer games.
Both Microgaming and Evolution Gaming are some of the top casino software providers. By choosing these software partners Jackpot City Casino ensures that they can deliver top quality games. Also, Microgaming regularly updates and expands their range of available games (including Pokies) and they instantly become accessible as a Jackpot City member.
Jackpot City is a great casino for fans of Slots. You will find all types of slots and pokies for real money here.
3 reel slots, 4 reel slots and modern 5 reel slots with all sorts of payline combinations. The modern 5 reel slots are video-based and they have fun and exciting themes with great graphics, animations and sounds.
Some of these themes are based in movies, and others are popular fantasy games that you may have heard of.
Some of the most popular slots at Jackpot City (JC) are Mega Moolah, Gonzo’s Quest, Starburst and Jungle Jim.
JackpotCity online casino offers more popular video slots like Jurassic Park, Tomb Raider or Game of Thrones. These are only a few of the movie or tv-show inspired video pokies.
Slots and other casino games in Jackpot City are from the gaming software leader Microgaming. Microgaming is the top software provider for casino games. You can be sure an internet casino is exciting and safe to play when it’s powered by Microgaming.
One of the highlights of Microgaming casinos is that their jackpot pools run across every online casino that is using microgaming. This means that the jackpots are huge on Slots such as Thunderstruck or Mega Moolah.
For those just starting out, you can pay free slots using the free casino option. This will give you access to all slot games and other online casino games without wagering any real money. You can use this mode until you feel confident that you know and understand the rules.
Jackpot City NZ offers all 40 variations of Blackjack that you can play online. The minimum wager is NZD$0.1.
You can play classic multi-hand double exposure version, Vegas single deck blackjack gold, triple 7s progressive, and even super fun 21. If you like Blackjack you’ll find your favourite version at Jackpot City.
You can also play Roulette in many different versions. You can play american roulette, european, multi wheel roulette gold, and many more. The minimum wager to play roulette is NZD$0.1.
Poker is a game where skill matters. Video poker is a great way to play poker online. At Jackpot City NZ you will be able to play different types of poker such as aces and eights, deuces wild, aces and faces, and many other variations.
At Jackpot City you can play live tournaments. Some of the most popular tournaments are on specific Pokie games. But you can also play at poker, blackjack and roulette tournaments.
There are different types of entry level tournaments. If you just want to have some fun there are tournaments with an entry level fee of NZD$5. High roller tournaments have entry fees of up to NZD$25,000.
Are There Live Casino Games at JackpotCity?
Live casino games are great fun. You can stream the following games live at Jackpot City from your PC or mobile device:
- Live Blackjack
- Live Roulette
- Live Baccarat
- Live Monopoly
- Live Poker
- Deal Or No Deal
- Side Bet City
- Dream Catcher
These live casino games go beyond the average online gambling experience. You are actually competing against actual dealers in real time.
Evolution Gaming powers this live aspect of Jackpot City. As a player, you have access to live casino tournaments, game data, pay tables and player history.
The video streaming technology is cutting edge. Playing at a live casino makes you feel like you are actually there.
Live games are fun because you get the feeling that something is happening in real life. You get to see the wheel of the roulette spinning in real time, and with a real dealer operating it.
Or if you are playing a card game, you get to see a real person operating as the dealer turning the cards. Additionally you can chat with other players who are participating in the same game.
More Live Casino Action
There are only 5 real casinos in New Zealand. And at these times where we need to adjust our lifestyle according to the rules of social distancing, it may be more convenient and safe at times to play from home at an online casino instead of going to a land based casino.
However, many players feel that the online experience doesn’t quite compare with the real thing. Enter the world of Live Games.
With high quality video streaming and real human dealers, Jackpot City in New Zealand recreates the real experience as much as humanly possible. Being able to interact with the dealer and with the other players makes it even more realistic.
You can play poker, baccarat, roulette, and many other live games.
But Jackpot City also offers top quality table games. You can play Blackjack, Roulette, Baccarat, Online Bingo, Keno and Poker.
One of the great features of JC is that you can enjoy these table games live. (Yes, there is a live dealer and you can actually play these games in real time.)
What About New Table Game Arrivals?
Once you’ve been playing at JackpotCity for a while, you might start getting the feeling that the games that were so fun and exciting at the beginning, start to feel a little less thrilling.
The good thing is that Microgaming publishes new games regularly. So you will be able to play these new games to keep the excitement going.
For example, we’ll talk for a minute about The Fabulous Real Roulette Series. This is a roulette game that is meant to be played and feel as it is a live game. The thing is, a crazy amount of work has been put into pre-recording all potential results. This has been done with professional actors, sounds, and movie-like production.
Are the Banking Options Safe?
Jackpot City wants to make your life easy when it comes to depositing, withdrawing and all their banking options available for New Zealand players.
You can deposit money with credit and debit cards such as Visa, Maestro and Mastercard.
You can use eWallets, such as NETELLER, InstaDebit or eCheck.
The waiting time to process withdrawals is quite short, usually, it takes 2 days.
VIP and high-roller players enjoy a shorter time to get their earnings.
There are different ways you can deposit money into your account. Let’s explore each one of them in detail.
Visa and Mastercard
Visa and Mastercard are the 2 most popular credit and debit cards. You can use either of them to deposit money into your Jackpot City account. Because they are so widespread, they are the most popular options for new players.
The only downside is that it takes 2 to 6 business days for the money to be credited in your account. So the waiting period is something you need to consider.
eWallets are the best option because withdrawal requests only take between 1 and 2 days to get processed. You can use any of the popular eWallets such as Neteller, Skrill and Ukash. They are also a way for you to keep your banking information safe and private.
If you are used to wire transfers, you might want to consider this option. You can just wire your money to the online casino and it usually takes between 1 and 2 days to process. If you are sending a large amount of money though it may take longer.
There are different ways you can withdraw money from Jackpot City and a few considerations that you should be aware of.
How Can I Withdraw Money?
There are less options available to withdraw money than there are to deposit. And you should know this beforehand so you have the right expectations.
For example, even though you are allowed to deposit money with Neosurf, InstantBanking or PaySafeCard, you are not able to withdraw with them.
Regarding Visa and Mastercard cards, you are able to withdraw up to the same amount that you deposited, but not a larger amount.
How Long Does It Take To Receive My Money?
This is one of Jackpot City Casino’s highlights. Payouts are very fast. They do depend on the payment method that you chose. In some cases you might get your payment in as little as 24 hours.
If you are a VIP member, you are allowed to request faster clearance.
Are There Any Withdraw Restrictions I Should Know About?
Like we already mentioned, you are only able to use Visa and Mastercard for withdrawals up to a certain amount, and some eWallets are only good to deposit.
You should contact their customer service team if you have any specific questions about a withdrawal option that you are not sure about.
As a Jackpot City NZ customer you have access to their 24/7 customer service team. They are very helpful and professional and have staff that speaks many languages. As a New Zealand player you are able to choose your region so your support staff can help you better.
Jackpot City customer support is offered through live chat, email and telephone. The live chat is our recommended option.
Their multilingual support team is very professional and has excellent reviews, both through the live chat and the telephone.
How do you know if you can trust an online casino?
The main thing to look for is the eCOGRA Seal of Approval. eCOGRA is an independent agency that audits online casinos to verify that they comply with certain rules and standards. You can think of eCOGRA as the ISO of online casinos.
The terms stands for eCommerce and Online Gaming Regulation and Assurance, and it is based in the UK.
Jackpot City is regularly audited by eCOGRA. One of the objectives of this audit is to verify that the games are fair and safe for the players. The last eCOGRA’s report shows that Jackpot City has an overall return to player (RTP) average of 96.8%. This is very high compared to other online casinos and it proves that they are not manipulating the outcome of the games in their favour.
Jackpot City runs on the prestigious Microgaming platform and as we mentioned is audited by eCOGRA.
This group of industry players have been around for more than 20 years and have a great reputation. Their casinos always honour withdrawals on time and provide a fair gaming experience.
Who Owns Jackpot City?
Belle Rock Entertainment is a gaming company that owns Jackpot City, Lucky Nugget and River Belle. Belle Rock Entertainment is based in Gibraltar and was founded in 2002. It has a clean reputation of providing high quality gambling websites that stick for the long haul.
Has JackpotCity Ever Been Caught Doing Something Illegal Or Fraudulent?
No. We did our research and we didn’t find anything illegal or fraudulent done by Jackpot City or their holding company Belle Rock Entertainment. To the best of our knowledge, they are a legitimate long standing operation.
Does The Customer Support Live To The Expectation?
Yes. We have an account at this online casino and we contacted their support team with random enquiries and they were fast and prompt to answer our questions.
We prefer to use the live chat feature because it’s the most convenient and fast. You can also use the email or the phone if you prefer, and they are available 24/7 every day of the year.
Does Jackpot City Promotes Responsible Gambling?
Yes. Players are offered a menu of options if they believe that they have a problem with gambling.
You have the option to “self-exclude”, which will lock your account for a week, or for a 6 month period if you choose to. During this time you will not receive any promotional content from Jackpot City about their games.
If you suspect that you might have an issue with gambling but you are not quite sure, they also provide a self assessment test. This is a test with 20 questions where if you score any higher than 7 it means that you have a problem with gambling that needs to be addressed right away.
They also provide parents with information and advice to keep their accounts locked away from children. Underage gambling is under no circumstances allowed.
Playing in New Zealand
As a Kiwi player, you can open an account in NZD. You can deposit money and withdraw from your local bank account, credit or debit card, or eWallet in NZD.
Our Team Conclusion
One of the reasons we like Jackpot City Casino is the amount of games to choose from. They have over 300 online pokies and pretty much every possible online casino game that you can imagine.
Having said that, it’s not just the quantity but the high quality of the games that we feel so enthusiastic about.
It is not a secret that we are fans of Microgaming. Their games are awesome. They are safe. They have great progressive jackpots. And they keep publishing new games on a frequent basis. So the fact that Jackpot City chooses Microgaming as their software provider is a plus in our book.
When it comes to sending and receiving money, you can’t be too careful. Obviously this is an issue that needs to be looked at. We wouldn’t want our money to get stolen by a hacker or our personal data published online. Jackpot City uses Proc-Cyber to secure their financial transactions and to keep them safe from external fraud.
We also like that the interface is simple to use. There aren’t many distractions and it’s pretty easy to find what you are looking for.
JackpotCity online casino has first class customer support. Not only do they work hard to solve your problems, if you have any, but they also make sure their customers are happy by offering ongoing bonuses, free spins and rewards.
Their bonus structure is definitely one of our favourite features. The sign up match bonus is very generous. On top of that there’s ongoing bonuses, loyalty programmes and VIP programmes for high rollers.
Arguably the biggest disappointing issue with Jackpot City is the fact that they stopped taking customers from the United States since the 2006 Unlawful Internet Gambling Enforcement Act. They also stopped taking customers from Australia as a result of a piece of legislation introduced in that country.
In conclusion, Jackpot City is definitely a casino that we can confidently recommend. Their generous welcome bonus and loyalty rewards, wide range of games, quality of games, great customer support, secure and safe banking options, plus a bunch of other options make it a winner.
Continue reading more casino reviews from our team if you want to learn about more options.
Frequently Asked Questions
Is Jackpot City Casino Legit?
Jackpot City is a legitimate website. It has been around since 1998 and has a great reputation. It holds a gambling license from the Malta Gaming Authority and another one from the Canadian Kahnawake Gaming Commission.
Who owns Jackpot City?
Belle Rock Entertainment owns Jackpot City and it has been in the gaming industry since 2002.
Can I rely on online casino games to pay out fairly?
JackpotCity is a licensed online casino that has been operating since 1998 and holds an international license from the Malta Gaming Authority. Random number generators are used to ensure fair outcomes for players, and Jackpotcity’s clear operations have earned them recognition as one of eCOGRA’s most trusted casinos in the world.
Can you win money when you play at an online casino?
Gambling can be an enjoyable experience, but it is important to understand that gambling doesn’t always come with a sense of security. There are companies out there who aim their products at those people looking for easy money in the long term and they will do anything to make sure you keep playing for as long as possible.
While some may think this sounds like fun or perhaps even exciting; what these so-called “companies” don’t take into account is how significant financial burdens can lead individuals down paths where ruining finances becomes inevitable – not just once, but over and over again until one has nothing left. The good news about JackpotCity Casino’s games though? Every single online casino game on offer here comes embedded with Random Number Generation which ensures you get a fair chance.
Which online casino games provide the best payouts?
One of JackpotCity’s most sought-after progressives, Wheel of Wishes is a slot game that has players spinning the wheel to win prizes. With progressive jackpots always climbing until someone gets the winning combination, this means you have an opportunity for some major payouts.
How authentic are online casino games?
The games at JackpotCity casino are as real as they get. The live dealers and the latest technology, in addition to HD quality streams of true-to-life blackjack, baccarat roulette games make for a realistic online experience that is hard to top.
How can you get started at JackpotCity Online Casino?
JackpotCity is the perfect destination for gamblers who are looking to switch up their current style of online casino games. With more than 500 world-class games, JackpotCity offers something new and exciting every time you visit. Whether it’s a game that takes your fancy or simply one which has been running well at winning money in recent months, there will be no shortage of options on offer.
How long does it take to withdraw money from Jackpot City?
It depends which withdrawal method you are using but in most cases it takes between 1 and 2 business days.
Can I play for free?
Yes, Jackpot City offers the ability to play any game for free. You can use this free option to learn any game before you play with real money.
How can I get more support if I need it?
For any assistance you need, the Jackpot City customer service team is available 24/7. You can opt to email or live chat with them depending on your preference and time of day.
What does this site do to ensure responsible gambling?
JackpotCity is one of the top online casinos in terms of caring for their players. This can be seen through providing detailed information about problem gambling and ways to get help, as well as an extensive self-assessment questionnaire that helps people assess themselves on how much they gamble. There are also resources available so you can control your gaming behavior by setting limits or excluding yourself from playing altogether.
They provide a self exclusion option that you can use to lock yourself out of your account for a predetermined amount of time. During this time you won’t receive any promotional content from them.
They also provide a self assessment test that you can take if you suspect that you might have a problem.
What Are the Bonus Requirements?
All of the bonuses at Jackpot City Online Casino have terms and conditions that need to be met. These say when you can use your bonus funds, what games they are for and playthrough requirements.
What exactly are the Playthrough Requirements?
Wagering requirements are important to ensure that players have a chance at playing with their bonus money before they are alloed to request a withdraw. A 50x playthrough requirement means you need to wager 50 times the amount of the bonus that you are receiving.
How do I access my account?
If you want to enjoy the many benefits of JackpotCity Casino, make sure that your device is connected to a Wi-Fi or mobile network and then head on over to the homepage. Once there enter in your username and password as prompted after which you’ll be ready to play.
How can I win?
These are games of chance, with the exception of poker which takes considerable skill. Even with games of chance there are strategies that you can apply to increase your chances of coming out a winner. Using the cash bonuses to optimise your bankroll can be an important part of your strategy.
Can I play on my phone?
Jackpot City’s flexible mobile software is compatible with multiple devices, giving you more opportunities to play. You can login and enjoy the benefits of our casino on iPhone or iPad as well Android-based smartphones such as Samsung Galaxy S7 Edge! Allowing for seamless gameplay from anywhere in New Zealand that has access to a high speed internet connection.
How do I create an account?
To play at JackpotCity, you need to open the homepage and click on “Register”. After selecting a username and password for yourself, confirm that you are of legal gambling age by providing your personal information in the form below. Your account will be created within moments. Now login with the simple registration process and have some real online pokies fun or enjoy other casino games available.
Please assist! What happens if I forget my account information?
Don’t panic if you can’t remember your account information! We have one of the safest online casinos, but we still make it easy for you to regain access. If you click on “Login” and go to our login page then take a look at the top-right corner; there is a link that reads “Forgot Username/Password?” Click or tap here. When prompted enter in your email address which was used when registering with JackpotCity New Zealand Online Casino (we will send detailed instructions via e-mail).
What software is employed?
Microgaming and Evolution Gaming power online casino games at Jackpot City.
MicroGaming offers a variety of video slots, table games including Blackjack and Baccarat. This powerful provider has been providing software to casinos for over 30 years now so it’s no surprise that they offer some really high quality graphics with smooth gameplay which you can enjoy from your home computer or mobile device. If live dealer action is what interests you then you’ll be experiencing Evolution Gaming, where dealers are available 24/7 365 days per year to make bets in real time via webcam feed on classic casino games like Roulette, Black Jack, American Poker and Video Poker too.
What is a request for a source of wealth?
The source of a person’s total assets, or “source of wealth”, are the origins that derive them and so must be explored for any company to meet their legal obligations. The origin could come from anything they’ve done in life which has generated their total worth – an activity such as employment or entrepreneurship.
You may have to provide Jackpot City some documentation if they request your source of wealth.
All information shared with them will is treated as confidential.
Why isn’t my bonus showing up?
Have you met all the conditions to access your bonus funds? If you have, contact JackpotCity support team as soon as possible.